Refund Policy | Deriscope
Deriscope

The Excel Derivatives Periscope

Refund Policy

This page was last modified on July 25, 2018.

REFUND POLICY FOR DERISCOPE

IMPORTANT: PLEASE READ THE FOLLOWING REFUND POLICY BEFORE PURCHASING A LICENSE FOR THE DERISCOPE PRODUCT:

No refund is granted after a Deriscope license has been purchased.

Free evaluation of the Deriscope product - restricted by certain time and usage constraints - is available without the need of a license.

Dispute Resolution (EU Residents Only).

If you are a consumer and live in the European Union and you purchased a Deriscope license online, you may be entitled to address any dispute with us through an internet platform for online dispute resolution established by the European Commission (the "ODR Platform"). The ODR Platform is intended to facilitate out-of-court resolutions relating to online purchases of goods and services between consumers and traders based in the European Union. You will find the ODR Platform by following this link: http://ec.europa.eu/consumers/odr/. Please note that you are required to first contact us and provide us with an opportunity to resolve your issue, before you initiate any dispute resolution process.