You may contact us for any reason - report a bug, give feedback, make a suggestion or even express your interest to participate in this project - by email at firstname.lastname@example.org
If you experience problems with Deriscope installation, loading or startup behavior, you would most likely find the solution at the troubleshooting page.
If Deriscope suddenly refuses to honor your existing license, please visit the License Issues page.
If your Deriscope license entitles you to customer support and you need help or would like to request a new feature, you may open a ticket at Help Desk or send us an email. Please provide your name and email address associated with your license so that we can respond as quickly as possible.
We are also actively consulting various financial institutions on areas ranging from high level technology design to low resolution problem solving in matters relating to derivatives pricing and risk management.
If you need our assistance and the proposed solution involves the development of new code implemented in Deriscope, we am willing to offer a significant fee discount that may reach 70%, depending on the level of the anticipated benefit to the Deriscope product.